How We Ship
Frozen Camel Milk, Fulfilled Directly from the Dairy
The Arrogant Hippie camel milk is fulfilled through our dairy. The milk is pasteurized, frozen after bottling, packed for cold-chain transit, and shipped directly from the dairy to your door.
Shipping Schedule
Camel milk orders generally ship on Monday and Wednesday. Transit time begins on the day your order ships, not the day it is placed.
- Orders placed after Sunday at midnight generally ship Wednesday.
- Orders placed after Tuesday at midnight generally ship the following Monday.
- Delivery typically takes two to three business days after shipment, depending on the destination and carrier service.
You will receive tracking information by email when your order leaves the dairy. Shipping schedules may be adjusted for holidays, severe weather, or carrier disruptions to protect frozen products from weekend delays.
How Your Order Is Packed
Camel milk is packed frozen in insulated shipping materials with dry ice or cold packs appropriate to the shipment and destination. The goal is to keep the milk frozen or safely cold throughout transit.
Dry ice may have fully dissipated before the package arrives. The absence of visible dry ice does not, by itself, mean the milk is unsafe. Evaluate the condition and temperature of the bottles when the package is opened.
What to Do When Your Order Arrives
- Fully frozen: Transfer the bottles directly to the freezer.
- Partially thawed but still cold: Transfer the bottles to the freezer or refrigerator immediately. Bottles that remain partially frozen may be refrozen.
- Fully thawed but still refrigerator-cold: Refrigerate and consume within three weeks. Do not refreeze after the milk has fully thawed.
- Warm, damaged, leaking, or otherwise compromised: Contact us within 24 hours of delivery. Keep the product and packaging and include photographs so we can resolve the issue.
To thaw a bottle for use, place it in the refrigerator for approximately 24 hours. Shake gently before serving because natural separation may occur. Do not thaw camel milk in a microwave or hot-water bath.
Shipping Rates and Coverage
Carrier-calculated shipping rates are displayed at checkout for orders under $200. Orders of $200 or more qualify for free standard shipping.
Frozen camel milk ships within the contiguous United States. We do not ship perishable orders to Alaska, Hawaii, United States territories, international addresses, or P.O. boxes.
Damaged or Compromised Orders
If your order arrives warm, damaged, leaking, incomplete, or otherwise compromised, contact us within 24 hours at sales@thearroganthippie.com or 816-406-2400. Include your order number, a description of the issue, and photographs of the product and shipping package. We will replace the affected order or issue a refund in accordance with our refund policy.
More Than Delivery
Every camel milk purchase is supported by The Arrogant Hippie’s free recipe collection, ingredient-specific cookbooks, and Culinary Library membership. Use your milk in coffee, smoothies, breads, sauces, desserts, and recipes developed specifically for camel milk.
Shop Camel Milk · Browse Free Recipes · Join the Culinary Library